What to do when customers can’t afford SaaS professional services?

If you sell onboarding, training, or implementation services alongside your SaaS product, you’ve probably heard this before:

We want to go ahead, but we can’t afford the services right now.

It’s a common blocker. The buyer sees the value, but internal budget limits stop them from moving forward. The usual fallback is to reduce the scope, delay services, or offer a discount - none of which are great for your margins or their success.

Why services get cut first

When money’s tight, professional services are often the first thing to go. Unlike your product, they can feel optional to a buyer who’s trying to get sign-off. But without them, your customer is more likely to struggle with setup, delay their rollout, or see slower time-to-value.

That’s bad for you and them.

The better option: financing the services

Instead of shrinking the deal, you can spread the cost out for the customer, while still getting paid upfront. With Lemon, buyers can finance not just the software, but the services too.

That includes:

  • Onboarding and setup
  • Implementation or integrations
  • Training packages
  • Any other professional services wrapped into the deal

They pay monthly. You get paid up front. No delays, no discounts, no compromise on scope.

How Lemon helps

Lemon makes it easy to offer flexible payment terms on the entire deal: software and services. You send a proposal, Lemon handles the financing process with the buyer, and if approved, you get the full amount directly from the lender.

It’s a simple way to turn service objections into signed deals, without changing how you sell.

Stronger cash flow.
Stronger company.

Offer flexible payment terms to your customers, while you get paid in full on day one.

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