Privacy notice
Last updated: 11 June 2025
We care about your privacy. This page explains what personal data we collect via our website (lemon.co), how we use it, and your rights.
This privacy notice only covers the website, not any future use of Lemon’s product or services. We'll update this page when things change.
1. Who we are
We’re Lemon Technologies Ltd, a company helping software vendors offer flexible payment options to their customers.
If you have questions about this notice or your data, just email us at privacy@lemon.co.
2. What we collect
We collect some personal data when you:
- Fill out a form (like your name and email)
- Browse the site (we use analytics tools)
- Interact with chat or support features
We don’t ask for anything sensitive or unexpected.
3. How we use your data
We use your data to:
- Send occasional product updates or newsletters (if you sign up)
- Reply to messages or questions
- Understand how people use the site so we can improve it
- See who might be visiting (for B2B sales purposes)
4. Tools we use
Here are the third-party tools that may collect or process data on our behalf:
- Posthog – for privacy-friendly website analytics
- Intercom – for chat and email communication
- ZoomInfo – for understanding which companies visit the site
These tools may use cookies or similar tech to work. You can block cookies in your browser if you prefer.
5. Who we share data with
We don’t sell your data.
We only share it with the services listed above, and only so we can run the website and communicate with you.
6. Your rights
You have the right to:
- Ask what data we hold about you
- Ask us to correct or delete it
- Ask us to stop using it
To do any of that, email privacy@lemon.co. We’ll get back to you as soon as we can.
7. Where your data is stored
We’re based in the UK, but some of the tools we use may store data in the US or elsewhere. We only use services that are GDPR-compliant or offer equivalent protections.
8. Keeping your data safe
We do our best to keep your data secure, using access controls, encryption where needed, and good security practices.
But no system is 100% secure, so we can’t make guarantees.
9. Changes to this notice
We may update this page from time to time. If it’s a big change, we’ll highlight it on the site.
10. Questions?
Email privacy@lemon.co. We’re happy to help.